Frequently Asked Questions
Shipping
Domestic Shipping
Our team efficiently handles and expedites all orders within 24-48 hours. Please note that orders placed on Friday,
Saturday, Sunday, or Holidays will be processed on the next normal business
day. During peak periods, such as holidays, sales, lockdowns, pandemics, or similar events, there might be a slight delay in shipping your order. Once your
order is shipped, you will promptly receive a shipping confirmation
notification.
FREE Standard Shipping is available on orders of $75 or more.
For orders less than $75, Standard Shipping is $9.95. Standard (Ground)
shipping is available within the Contiguous United States (lower 48 states). Please note that the actual shipping time is 3-8 business days.
International Shipping
International Shipping is not available at this time. We apologize for any inconvenience.
Customs Duties & Other Fees
All necessary fees are added to your order total during checkout.
Returns
How to Return/Exchange
If you would like to return an order, please contact us and we will send you a return shipping label so long as the following terms are met:
- Your return/exchange request is submitted within 30 days on the date of purchase.
- Your items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.
- We can only provide a free return/exchange once.
We reserve the right to refuse returns that do not meet these criteria. We will provide a FREE shipping label for your return/exchange, however there is a fixed $7.95 restocking fee for all return and exchange requests.
Damaged or Incorrect Items
If you have received damaged or incorrect items, please do not hesitate to contact us! We will take care of the issue promptly.
